Question 1

What is Techxeed's 30-day money-back guarantee?

Accepted Answer

Techxeed offers a 30-day money-back guarantee for eligible purchases, giving you added confidence when getting started with our services. If you are not satisfied within the applicable guarantee period, you can request a refund in line with our refund terms.

Question 2

How long does delivery take?

Accepted Answer

Delivery time varies depending on the service and package you choose. Each service listing includes its own estimated timeline, so you can review the expected delivery period before making a purchase.

Question 3

Does Techxeed offer hosting?

Accepted Answer

Yes. Techxeed offers a range of hosting packages to support different business needs. For some service listings, we also include 30 days of free hosting.

Question 4

What payment methods does Techxeed support?

Accepted Answer

Techxeed uses Stripe as its secure payment gateway. This means we support a wide range of payment methods available through Stripe, including major debit and credit cards, along with other payment options depending on your region and Stripe availability.

Question 5

Does Techxeed provide domain services?

Accepted Answer

No. Techxeed does not currently provide domain registration services. You will need to supply your own domain so we can connect it during setup.

Question 6

What are Techxeed Premium Plans?

Accepted Answer

Techxeed Premium Plans are ongoing service and maintenance plans designed to help you manage and support your website or digital solution after launch. These plans typically include regular maintenance, ongoing support, and additional member benefits. Depending on the plan, Premium members may receive benefits such as regular maintenance and support, a 10% discount on services, access to premium content, and other exclusive perks.

Question 7

How can I access receipts for my purchases?

Accepted Answer

You can access your receipts directly from your Techxeed account by going to Dashboard > Orders > Receipt.

Question 8

How do payments and instalments work?

Accepted Answer

All payments are processed securely through Stripe. For selected services, instalment options may be available. Where applicable, these payment plans are set up to charge automatically each month until the full balance has been paid.

Question 9

Does Techxeed have a referral programme?

Accepted Answer

Yes. Techxeed offers an affiliate programme that allows you to earn commission by referring others to the platform. You can access the programme by going to Dashboard > Affiliates. From there, you will be able to get your unique referral link, share it with others, and earn commission each time an eligible invitee makes a purchase on Techxeed within the qualifying period.

Question 10

How can I download the Techxeed app?

Accepted Answer

You can download the Techxeed app from both major app stores. It is available on the Apple App Store for iOS devices and the Google Play Store for Android devices.

Question 11

What benefits do Premium Plans include?

Accepted Answer

Depending on the plan, Premium members may receive benefits such as regular maintenance and support, a 10% discount on services, access to premium content, and other exclusive perks.

Question 12

How are Premium Plans billed?

Accepted Answer

Premium Plans can be paid either monthly or yearly, depending on the option you choose.

Question 13

Can I cancel my Premium Plan at any time?

Accepted Answer

Yes. You can cancel your Premium Plan at any time through Preferences > Your Plan in your account dashboard.

Question 14

How does the affiliate programme work?

Accepted Answer

You can access the programme by going to Dashboard > Affiliates. From there, you will be able to get your unique referral link, share it with others, and earn commission each time an eligible invitee makes a purchase on Techxeed within the qualifying period.

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions